Frequently Asked Questions

How to Fix the "Certificate Mismatch" Error When Uploading a Certificate?

Updated Time:2026-05-27  Views:5

This issue is usually caused by an inconsistency in the certificate coverage scope. Please check the following:
1. Check the Certificate Coverage Scope

Confirm whether the certificate includes both the primary domain (example.com) and the wildcard domain (*.example.com). If only one is included, validation may fail.


2. Replace or Reapply for the Certificate
It is recommended to use a certificate that supports both the primary domain and wildcard domain. Re-upload the certificate and bind it again.


Kind Reminder:
• The domain names included in the certificate must match the domains configured in the CDN;
• Before uploading, you can check the supported domain list in the certificate details to ensure complete coverage;
• If you are unsure whether the certificate matches, please verify it carefully before uploading.

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